How do I sign-up?
Great news, signing up is free and only takes 60 seconds!
How can I pay?
Credit Cards – Temporarily not accepted but will be back soon.
Email Transfer – Send to [email protected]. Please use your order number as the security question and “420secret” as the security answer
Does Mary’s Secret offer refunds?
Yes and no.. All sales are final, but is you have any issues or concerns with your order, please contact us at [email protected] within 48 hours of receiving your package, and we will do everything we can to make your order right. That being said, we do not offer cash back. If we offer a refund it will be as a store credit. There will be no exceptions.
How does the Mary’s Secret Referral Program work?
If you are not interested in our Affiliate network but want to share our site with your friends anyway, we’ve got another way for you to get some free products. You get a $25 store credit for every referral Customer you bring to the site. When they sign up they receive $25 in reward points that they can choose to use on any order over $100. For the referral points to be awarded to you, it must be the first time they visited our site. Once they’ve complete their first order the points will automatically be added to your reward points. All you have to do is sign in, generate a link on your dashboard and share that link to anyone and everyone. Getting free gear has never been so easy!
* Please note that rewards points cannot be combined with other promotions (codes /sale items)*
How does the Mary’s Secret Gift Program work?
The Gift Program is simple – The more you spend, the more you get! Spend $100 before taxes to earn your first free gift. For every additional $100 you spend, the value of your gift increases. Please visit the “Gifts” tab on our website to see the latest gifts we have to offer.
Please be sure to add your gift on the “view cart” page prior to checkout
Note: Specific gift selections are not guaranteed. We will do our best to accommodate your preferences with the product we have available.
How does the Mary’s Secret Affiliate Program work?
At Mary’s Secret we know the best part of us is you. Our goal is to ensure you get the best products for the fairest prices everyday. We also do our best to offer the fastest cross-country shipping in the industry. We do all of this because we hope that you feel you can shop with us with confidence. So much confidence that you want to tell all of your family and friends that they should shop with us too.
This is why we have created an Affiliate program that gives you 15% of all sales you bring through your Affiliate network back to you to be used to purchase your favorite Mary’s Secret Products. All you have to do is sign up as an affiliate and share the unique link that is created for you and send it to everyone you think would love to shop with us as much as you do. There is no limit to how many people you can have in your Affiliate network so the more people you send to us the more free products you can get.
How are packages sent?
Mary’s Secret uses Purolator for all of our shipping needs. Our packages are smell proof and very discreet. Purolator will automatically send you an email confirming your shipping details, along with your tracking number to monitor the status of your package. Please note that the first scan may not appear on your tracking history until 5pm PST the day your package is shipped. Packages are very discrete and smell proof.
Our cut off for payments received is 9am PST for same day shipping. All orders must be paid in full prior to shipping. We will always to our best to include orders that have late payments.
Purolator does not ship to Post Office Boxes (P.O. Boxes) so please use your homes physical address. In some cases Purolator will not deliver to some addresses. In this case we will look at other shipping options if the order is more than $300.
* We do not guarantee delivery dates. Mary’s Secret is not responsible for weather delays, holidays, mechanical issues or any circumstances beyond our control resulting in package delays.